TM Exterior Solutions

Pressure washing is sold on quick answers. A homeowner wants to know whether a roof can be soft washed, whether the crew covers their town, and what happens next, and they want to know now. When the owners are on a job, those questions wait, and some of the people asking move on to whoever answers first.

A useful quote also needs more than a name and a phone number. The crew has to see the surface: how much algae is on the roof, how long the driveway is, what a storefront wall is made of. Collecting that by phone and text means photos and details scattered across conversations, and a quote that waits until someone pieces them together.

The obvious fix, a generic chatbot, brings its own risk. A bot that guesses at prices or promises a date the crew cannot keep costs more than silence. The owners needed something that knows exactly what they offer, says it plainly, and never commits them to a price or a timeline a person has not approved.

I designed and built the site from a blank Next.js project: four pages (home, services, gallery and quote), hosted on Vercel. The home page opens with the offer and two actions, get a quote or tap to call, then a trust strip, residential and commercial service grids, a gallery teaser and a closing call to action. Every page carries its own title, description and share card, and structured data tells search engines the hours, the Central Florida service area and the services offered. I also cut the source images from 40.6 MB to 1.4 MB so the pages stay light on a phone.

The star is Exterior Help, an AI assistant behind a chat button on every page. It runs on the OpenAI Agents SDK and is briefed with the company's real services, cleaning methods, service area and hours, so it answers from the same facts the pages show. Replies stream in word by word. After each one it offers three follow-up questions as buttons, so a visitor keeps going with one tap, and it can drop a link to the quote or services page straight into the conversation. It will not name a price, invent a discount or promise a date. Off-topic requests get a polite redirect back to exterior cleaning, and every conversation ends by pointing to the quote form or a phone call.

When a visitor is ready, the quote form takes a name, an email and the details, plus up to ten photos or PDFs of the surfaces, with previews before sending. Each request lands in both owners' inboxes as an email with the attachments included and a one-click reply button that opens a message already addressed to the customer, subject and greeting filled in. The first reply is a tap, not a copy and paste.